Community Education Policies

Have a question—we have answers

Below are easy-to-find answers to some frequently asked questions regarding our Community Education policies.

How do I register?
It’s easy! Register online or by phone.

Is your online registration secure?
Yes! Our site uses SSL technology to ensure that your credit card and personal information are transmitted safely.

Is there a registration deadline? How late can I register?
The registration deadline is typically two weeks prior to the first day of class. If there is availability, registrations may be extended, but we discourage waiting given that a class may be full or canceled.

Is there a waiting list for classes that are full?
Yes. In the event that a class is full, we will put your name on a waiting list. If a space opens up in the class, the persons on the waiting list will be contacted in the order they are received.

What forms of payment do you accept?
Mastercard, Visa, checks, money orders, and cash are accepted.

Can I make a deposit and pay the rest later?
No. Full payment for tuition and fees is due at the time of registration.

Can a class be canceled due to a lack of students?
Yes, classes may be cancelled or combined if a minimum enrollment of five students is not met at least one week before the class begins. Students will be informed of cancellations prior to the first day of class so that alternative plans may be made and/or full refunds be issued.

What is your cancellation/refund policy?
Refunds requested one week or more prior to the first day of class will be refunded 100 percent of tuition and fees, less a $25 processing charge. Classes dropped six days or fewer prior to the beginning of class will be refunded at a 60 percent of the tuition rate, less a $25 processing charge. No tuition or fees will be refunded beginning the first day of class. 

What if I have to miss a class? Can the tuition be prorated?
We understand that absences do happen. Because these are non-credit classes, students do not receive a grade nor are they penalized for absences. However, instructors are not obligated to provide make-up time, and we do not prorate tuition for missed classes.

Can I purchase gift certificates for community education classes?
Yes! Gift certificates can be purchased by contacting the Community Education office at 615.277.7456.

What is appropriate attire for a Community Education class?
Students should wear comfortable clothing. Some materials used in classes may stain clothing. With this in mind, a smock or apron may be necessary. For safety reasons, no roller skates or shoes with wheels embedded into the soles are allowed.

Can I get in touch with my instructor?
It is our policy not to give out contact information for our instructors. However, you may email or call our office, and we will gladly relay a message to your instructor and have him/her get in contact with you.